Returns & Exchanges

At Engage, we stand by the quality of our gear and want to ensure you are fully equipped for peak performance. If your purchase doesn't meet your expectations, you can return or exchange unused items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the sports gear you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the items in their original packaging with all tags attached, ensuring the equipment is unused and in its original condition.

  • 3.
    Label and Ship

    Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

  • 4.
    Quality Check and Refund

    Once our team inspects the returned gear, we will process your refund or ship out your exchange item within 5-7 business days.